Persuasion
Talking people into changing their minds or their behavior.
Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Coordination
Changing what is done based on other people's actions.
Speaking
Talking to others.
Systems Analysis
Figuring out how a system should work and how changes in the future will affect it.
Social Perceptiveness
Understanding people's reactions.
Therapy and Counseling
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Reading Comprehension
Reading work-related information.
Writing
Writing things for co-workers or customers.
Psychology
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Active Learning
Figuring out how to use new ideas or things.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Law and Government
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Active Listening
Listening to others, not interrupting, and asking good questions.
Time Management
Managing your time and the time of other people.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.